Privacy Policy

Last Updated: [01/04/2026]

Introduction

At Jaishna-Agro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our agricultural products, or interact with our services.

For the purpose of this policy:

“Jaishna-Agro”, “we”, “us”, or “our” refers to Jaishna-Agro
“You” refers to customers, website visitors, or users of our services

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do:

The updated policy will be published on our website
The “Last Updated” date will be revised
Additional steps will be taken if required by applicable laws

2. Information We Collect

A. Information You Provide

We may collect the following personal details:

Contact Information: Name, phone number, email address, billing and shipping address
Order Information: Purchase details, payment confirmation, delivery information
Account Information: Login credentials such as username and password
Preferences: Wishlist items, cart activity, product reviews
Customer Support Data: Information shared via calls, WhatsApp, email, or chat

B. Automatically Collected Information

When you access our website, we may automatically collect:

Device type and browser information
IP address and approximate location
Date and time of visits
Pages viewed, clicks, and session activity

C. Information from Third Parties

We may receive information from:

Payment gateways and delivery partners
Marketing and analytics platforms
Social media platforms (only with your consent)

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support and resolve queries
Manage and secure user accounts
Send order updates and service notifications
Share offers and promotions (only with your consent)
Improve website performance and user experience
Prevent fraud and unauthorized activities
Comply with legal and regulatory requirements

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Store your preferences and improve convenience
Analyze website traffic and user behavior
Enhance performance and functionality
Support marketing and advertising efforts

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. How We Share Your Information

We may share your data only under the following circumstances:

Service Providers: Payment processors, logistics partners, and IT service providers
Legal Compliance: When required by law or government authorities
Business Transfers: During mergers, acquisitions, or restructuring
With Your Consent: When connecting to third-party platforms

🚫 We do NOT sell, rent, or trade your personal information to third parties.

6. Data Retention & Security

We retain your data only as long as necessary to:

Fulfill orders and provide services
Offer customer support
Meet legal and regulatory obligations

We implement appropriate security measures to protect your data. However, no digital system can guarantee complete security.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data
Restrict or object to data processing
Withdraw consent for marketing communications
Request a copy of your personal data

To exercise these rights, please contact us. Identity verification may be required.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. If we become aware that a child has provided personal data, we will take immediate steps to delete it.

9. International Users

If you access our services from outside India, your data may be transferred to and processed in India or other jurisdictions where data protection laws may differ.